:root {
  --bg: #f4f5f2;
  --card: #ffffff;
  --border: #d9dfe5;
  --card-border: #d9dfe5;
  --primary: #2d6a8a;
  --primary-dark: #1f4f68;
  --primary-soft: #e3eef3;
  --accent-soft: #f6e8d8;
  --text: #1c2328;
  --muted: #5a646c;
  --chip-bg: #e3e8ec;
  --chip-active: #e7f0f4;
  --chip-active-text: #1f4f68;
  --danger: #f28a4b;
  --warning: #d98c3a;
}

* {
  box-sizing: border-box;
}

[hidden] {
  display: none !important;
}

body {
  margin: 0;
  font-family: "PingFang SC", "Microsoft YaHei", system-ui, -apple-system, BlinkMacSystemFont, sans-serif;
  background: var(--bg);
  color: var(--text);
}

.skip-link {
  position: absolute;
  left: 14px;
  top: 12px;
  z-index: 1000;
  padding: 8px 12px;
  border-radius: 10px;
  background: #ffffff;
  color: #0f172a;
  border: 1px solid rgba(15, 23, 42, 0.12);
  transform: translateY(-160%);
  transition: transform 0.16s ease;
}

.skip-link:focus-visible {
  transform: translateY(0);
}

.app-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 12px clamp(14px, 4vw, 30px);
  background: var(--card);
  border-bottom: 1px solid rgba(15, 23, 42, 0.04);
  box-shadow: 0 8px 18px rgba(15, 23, 42, 0.04);
}

.title-block h1 {
  margin: 0;
  font-size: clamp(1.5rem, 2.4vw, 2.2rem);
}

.header-actions {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
  font-size: 0.9rem;
}

.header-actions .view-switch {
  margin-right: 0;
}

.user-info {
  display: flex;
  align-items: center;
  gap: 8px;
  font-weight: 600;
}

.user-name {
  color: var(--text);
}

.last-updated {
  color: var(--muted);
  font-size: 0.88rem;
}

.primary {
  border: none;
  background: var(--primary);
  color: #fff;
  padding: 10px 18px;
  border-radius: 999px;
  cursor: pointer;
  font-weight: 600;
}

.primary:hover {
  background: var(--primary-dark);
}

.secondary {
  border: none;
  background: transparent;
  color: rgba(15, 23, 42, 0.65);
  padding: 0;
  cursor: pointer;
  font-weight: 500;
}

.secondary:hover,
.secondary:focus-visible {
  color: var(--primary);
}

.page {
  padding: 20px clamp(14px, 3.6vw, 42px);
  display: flex;
  flex-direction: column;
  gap: 16px;
}


.filters-pro {
  display: flex;
  flex-direction: column;
  gap: 12px;
  padding: 12px clamp(10px, 2.6vw, 18px);
  border: 1px solid rgba(15, 23, 42, 0.08);
  border-radius: 18px;
  background: #fff;
}

.filters-grid {
  display: grid;
  grid-template-columns: repeat(5, minmax(180px, 1fr));
  gap: 12px;
  align-items: start;
  grid-template-areas:
    "flag category status search stats"
    "group-created time order sales actions";
}
.flag-block { grid-area: flag; }
.category-block { grid-area: category; }
.order-block { grid-area: order; }
.time-block { grid-area: time; }
.search-block { grid-area: search; }
.status-filter-block { grid-area: status; }
.sales-block { grid-area: sales; }
.group-created-block { grid-area: group-created; }
.stats-block { grid-area: stats; }
.actions-block { grid-area: actions; }

.filter-block {
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.time-inline .date-range {
  margin-top: 4px;
}

.time-inline,
.sales-block {
  min-width: 220px;
}

.filter-label {
  font-size: 0.8rem;
  font-weight: 600;
  letter-spacing: 0.01em;
  color: rgba(15, 23, 42, 0.55);
}

.search-block input,
.filters-grid input[type='search'] {
  width: 100%;
  border: none;
  border-bottom: 1px solid rgba(15, 23, 42, 0.28);
  padding: 6px 2px;
  background: transparent;
  font-size: 0.92rem;
  color: #1f2937;
}

.stats-panel {
  display: flex;
  gap: clamp(12px, 3vw, 28px);
  flex-wrap: nowrap;
  align-items: center;
  padding: 4px 0;
}

.stat-card {
  border: none;
  background: transparent;
  padding: 0;
  min-width: auto;
}

.stat-label {
  font-size: 0.72rem;
  color: rgba(15, 23, 42, 0.55);
  margin: 0 0 2px 0;
}

.stat-value {
  margin: 0;
  font-size: 1.15rem;
  font-weight: 600;
  color: var(--text);
}

.filters-actions {
  display: flex;
  justify-content: flex-end;
  gap: 10px;
  align-items: center;
  margin-left: auto;
}

.actions-block {
  align-self: center;
  justify-self: end;
  display: flex;
  gap: 10px;
}

@media (max-width: 1024px) {
  .filters-grid {
    grid-template-columns: repeat(2, minmax(200px, 1fr));
    grid-template-areas:
      "flag category"
      "status sales"
      "stats search"
      "group-created time"
      "order actions";
  }
}

@media (max-width: 640px) {
  .filters-grid {
    grid-template-columns: 1fr;
    grid-template-areas:
      "flag"
      "category"
      "status"
      "sales"
      "stats"
      "group-created"
      "time"
      "order"
      "search"
      "actions";
  }
  .actions-block {
    justify-self: flex-start;
    display: flex;
  }
}

.snapshot-page .filters-grid {
  grid-template-columns: repeat(4, minmax(220px, 1fr));
  gap: 12px;
  grid-template-areas:
    "category note order search"
    "snapshot created sales actions";
}

.snapshot-page .filters-grid > .category-block { grid-area: category; }
.snapshot-page .filters-grid > .note-block { grid-area: note; }
.snapshot-page .filters-grid > .order-block { grid-area: order; }
.snapshot-page .filters-grid > .search-block { grid-area: search; }
.snapshot-page .filters-grid > .snapshot-time-block { grid-area: snapshot; }
.snapshot-page .filters-grid > .created-time-block { grid-area: created; }
.snapshot-page .filters-grid > .sales-block { grid-area: sales; }
.snapshot-page .filters-grid > .actions-block { grid-area: actions; }

.snapshot-page .actions-block {
  display: flex;
  gap: 10px;
  align-items: center;
  justify-content: flex-end;
  flex-wrap: wrap;
}

.snapshot-page .actions-block .stats-inline {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  margin-right: auto;
}

.snapshot-page .actions-block .stats-inline .stats-value {
  font-size: 1.05rem;
  font-weight: 700;
  color: var(--text);
}
.filter-link {
  border: none;
  background: transparent;
  color: rgba(15, 23, 42, 0.55);
  cursor: pointer;
  font-weight: 600;
}

.filter-link:hover,
.filter-link:focus-visible,
.filter-link.active,
.filter-link.has-active {
  color: var(--primary);
}

.filter-reset {
  border: 1px solid rgba(15, 23, 42, 0.15);
  border-radius: 999px;
  padding: 5px 12px;
  background: transparent;
  cursor: pointer;
  font-weight: 600;
  color: rgba(15, 23, 42, 0.75);
}

.filter-reset:hover,
.filter-reset:focus-visible {
  border-color: var(--primary);
  color: var(--primary);
}

.filters-advanced {
  display: none;
}

.view-switch {
  display: flex;
  gap: 8px;
  align-items: center;
}

.header-actions > a.secondary,
.view-switch button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border: 1px solid rgba(15, 23, 42, 0.12);
  background: #fff;
  padding: 8px 16px;
  border-radius: 999px;
  cursor: pointer;
  color: #475569;
  font-weight: 600;
  min-height: 38px;
  line-height: 1;
  text-decoration: none;
  transition: border-color 0.2s ease, background 0.2s ease, color 0.2s ease;
}

.header-actions > a.secondary:hover,
.header-actions > a.secondary:focus-visible,
.view-switch button:hover,
.view-switch button:focus-visible,
.view-switch button.active,
.view-switch button[aria-pressed="true"] {
  background: rgba(45, 106, 138, 0.12);
  color: var(--primary);
  border-color: rgba(45, 106, 138, 0.4);
  box-shadow: inset 0 0 0 1px rgba(45, 106, 138, 0.15);
}

.view-panel {
  display: none;
}

.view-panel.active {
  display: block;
}

.card-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(320px, 1fr));
  gap: 18px;
}

.chat-card {
  background: var(--card);
  border-radius: 20px;
  padding: 16px;
  border: 1px solid var(--card-border);
  box-shadow: 0 18px 40px rgba(15, 23, 42, 0.08);
  display: flex;
  flex-direction: column;
  gap: 16px;
  min-height: 0;
  transition: box-shadow 0.22s ease, transform 0.22s ease;
}

.chat-card:hover {
  box-shadow: 0 26px 52px rgba(15, 23, 42, 0.14);
  transform: translateY(-2px);
}

.card-header {
  display: flex;
  flex-wrap: wrap;
  gap: 16px;
  align-items: flex-start;
  justify-content: space-between;
}

.edit-name-button {
  border: none;
  background: transparent;
  color: rgba(15, 23, 42, 0.45);
  cursor: pointer;
  border-radius: 50%;
  width: 26px;
  height: 26px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 0.85rem;
  transition: color 0.2s ease, transform 0.2s ease;
}

.edit-name-button:hover,
.edit-name-button:focus-visible {
  color: var(--primary-dark);
  transform: translateY(-1px);
}

.edit-name-button:disabled {
  opacity: 0.4;
  cursor: not-allowed;
}

.card-title-block {
  flex: 1 1 220px;
  min-width: 0;
}

.chat-card .card-title {
  font-weight: 600;
  margin: 0;
  font-size: 1.05rem;
  word-break: break-word;
}

.card-subtitle {
  font-size: 0.85rem;
  color: var(--muted);
  margin-top: 4px;
  word-break: break-word;
}

.card-meta-group {
  display: flex;
  flex-wrap: wrap;
  gap: 16px;
  min-width: 220px;
  justify-content: flex-start;
  width: 100%;
}

.meta-item {
  display: flex;
  flex-direction: column;
  gap: 4px;
  min-width: 110px;
}

.meta-label {
  font-size: 0.7rem;
  letter-spacing: 0.05em;
  text-transform: uppercase;
  color: var(--muted);
}

.meta-value {
  font-size: 0.95rem;
  font-weight: 600;
  color: var(--text);
  word-break: break-word;
}

.meta-value.mono {
  font-family: 'JetBrains Mono', 'SFMono-Regular', Menlo, Consolas, monospace;
  font-size: 0.8rem;
}

.card-badges {
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 12px;
}

.status-pill {
  padding: 6px 16px;
  border-radius: 999px;
  font-weight: 600;
  font-size: 0.8rem;
  letter-spacing: 0.04em;
}

.status-pill.pending {
  background: rgba(45, 106, 138, 0.12);
  color: var(--primary-dark);
}

.status-pill.handled {
  background: #e2e8f0;
  color: #1f2937;
}

.card-preview {
  padding-top: 4px;
  text-align: left;
}

.card-bottom {
  display: flex;
  flex-direction: row;
  align-items: flex-end;
  justify-content: space-between;
  gap: 8px;
  margin-top: auto;
  padding-bottom: 0;
}

.card-status-block {
  margin-left: auto;
  display: flex;
  flex-direction: column;
  align-items: flex-end;
  gap: 4px;
}

.card-bottom-left {
  display: inline-flex;
  flex-direction: column;
  align-items: flex-start;
  gap: 2px;
  flex: 1 1 auto;
  min-width: 0;
}

.card-roomid-inline {
  font-weight: 400;
  font-size: 0.55rem;
  color: #475569;
  padding: 0;
  background: transparent;
  text-align: left;
  width: 100%;
  line-height: 1;
  word-break: break-all;
  flex: 1 1 auto;
  margin: 0;
}

.card-bottom-left .handler-meta {
  font-size: 0.62rem;
  line-height: 1.15;
  white-space: nowrap;
}

.card-bottom-left .card-roomid-inline {
  order: 2;
}

.handler-meta {
  font-size: 0.68rem;
  color: var(--muted);
  text-align: right;
  line-height: 1.25;
}

.status-capsule-card {
  align-self: flex-end;
  padding: 4px;
  gap: 4px;
}

.card-footer {
  display: flex;
  flex-wrap: wrap;
  gap: 16px;
  align-items: center;
  justify-content: space-between;
  padding: 16px 0;
  border-top: 1px solid var(--card-border);
}

.card-footer-left {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  align-items: center;
}

.card-footer-right {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  align-items: center;
  justify-content: flex-end;
  margin-left: auto;
}

.ghost-button {
  border: 1px solid rgba(45, 106, 138, 0.35);
  background: rgba(45, 106, 138, 0.08);
  color: var(--primary-dark);
  padding: 8px 16px;
  border-radius: 12px;
  font-weight: 600;
  cursor: pointer;
  transition: background 0.2s ease, border-color 0.2s ease;
}

.ghost-button:hover:not(:disabled) {
  background: rgba(45, 106, 138, 0.15);
  border-color: rgba(45, 106, 138, 0.6);
}

.ghost-button:disabled {
  opacity: 0.4;
  cursor: not-allowed;
}

.card-status-panel {
  display: none;
}

  flex: 0 0 auto;
  white-space: nowrap;

.filter-inline-label {
  font-size: 0.95rem;
  font-weight: 600;
  color: var(--muted);
  line-height: 1.2;
}

.filter-link {
  border: none;
  background: transparent;
  color: rgba(15, 23, 42, 0.55);
  cursor: pointer;
  font-weight: 600;
  padding: 0;
}

.filter-link:hover,
.filter-link:focus-visible,
.filter-link.active,
.filter-link.has-active {
  color: var(--primary);
}

.filter-title {
  font-size: 0.95rem;
  font-weight: 600;
  color: var(--muted);
  line-height: 1.2;
}

.chip-group {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
}
.filter-inline .chip-group {
  flex-wrap: nowrap;
}

.filter-inline-nowrap .chip-group {
  overflow-x: auto;
}

.build-time-inline {
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.date-range {
  display: inline-flex;
  align-items: center;
  gap: 8px;
}

.date-range input[type='date'] {
  border: 1px solid rgba(15, 23, 42, 0.2);
  border-radius: 4px;
  padding: 4px 8px;
  background: #fff;
  font-size: 0.9rem;
}

.date-range-sep {
  color: var(--muted);
}

.date-clear {
  border: 1px solid rgba(15, 23, 42, 0.12);
  background: #f8fafc;
  color: #475569;
  padding: 4px 10px;
  border-radius: 6px;
  font-size: 0.85rem;
  cursor: pointer;
  transition: background 0.15s ease, border-color 0.15s ease;
}

.date-clear:hover {
  background: #e2e8f0;
  border-color: rgba(15, 23, 42, 0.2);
}

.chart-card {
  margin: 12px 0 18px;
  display: flex;
  flex-direction: column;
  gap: 12px;
  border: 1px solid rgba(15, 23, 42, 0.08);
  border-radius: 16px;
  background: #fff;
  padding: 14px;
  box-shadow: 0 8px 18px rgba(15, 23, 42, 0.05);
}

.chart-card.collapsed .chart-area,
.chart-card.collapsed .kpi-row {
  display: none;
}

.chart-toggle {
  border: 1px solid rgba(15, 23, 42, 0.12);
  background: #f8fafc;
  color: #0f172a;
  padding: 6px 12px;
  border-radius: 10px;
  font-size: 0.9rem;
  cursor: pointer;
  transition: background 0.15s ease, border-color 0.15s ease, color 0.15s ease;
}

.chart-toggle:hover {
  background: #e2e8f0;
  border-color: rgba(15, 23, 42, 0.2);
}

.chart-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  flex-wrap: wrap;
}

.chart-title {
  font-size: 1.1rem;
  font-weight: 700;
  margin: 0;
  color: #1f2937;
}

.chart-sub {
  margin: 2px 0 0;
  color: var(--muted);
  font-size: 0.9rem;
}

.chart-area {
  width: 100%;
  min-height: 340px;
}

.trend-range .chip {
  min-height: 32px;
  padding: 6px 14px;
  font-size: 0.92rem;
}

.kpi-row {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
  gap: 10px;
}

.kpi-card {
  border: 1px solid rgba(15, 23, 42, 0.08);
  border-radius: 12px;
  padding: 10px 12px;
  background: #f8fafc;
}

.kpi-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
}

.kpi-name {
  font-weight: 700;
  color: #1f2937;
}

.kpi-badge {
  font-size: 0.75rem;
  color: #2d6a8a;
  background: #e3eef3;
  padding: 2px 8px;
  border-radius: 999px;
}

.kpi-value {
  margin-top: 6px;
  font-size: 1.35rem;
  font-weight: 700;
  color: #0f172a;
}

.fulfillment-audit-panel {
  gap: 8px;
}

.fulfillment-audit-page {
  --audit-paper: #f9f4eb;
  --audit-ink: #1f2933;
  --audit-muted: #556373;
  --audit-line: rgba(31, 41, 51, 0.1);
  --audit-font-title: "Noto Serif SC", "Source Han Serif SC", "Songti SC", serif;
  --audit-font-body: "PingFang SC", "Hiragino Sans GB", "Microsoft Yahei", sans-serif;
  --audit-control-height: 30px;
  --audit-control-radius: 8px;
  --audit-control-gap: 3px;
  --audit-control-padding-x: 10px;
  box-sizing: border-box;
  height: 100dvh;
  min-height: 100dvh;
  padding:
    env(safe-area-inset-top, 0)
    env(safe-area-inset-right, 0)
    env(safe-area-inset-bottom, 0)
    env(safe-area-inset-left, 0);
  display: grid;
  grid-template-rows: auto minmax(0, 1fr);
  overflow: hidden;
  -webkit-tap-highlight-color: rgba(15, 118, 110, 0.12);
  background:
    radial-gradient(circle at 10% -10%, rgba(180, 83, 9, 0.16), transparent 28%),
    radial-gradient(circle at 95% 0%, rgba(15, 118, 110, 0.12), transparent 24%),
    linear-gradient(180deg, #fbf6ed 0%, #f5efe4 100%);
  color: var(--audit-ink);
  font-family: var(--audit-font-body);
}

/* ===== New 3-Column Layout ===== */
.fulfillment-audit-page .page {
  width: min(1720px, calc(100vw - 24px - env(safe-area-inset-left, 0px) - env(safe-area-inset-right, 0px)));
  max-width: none;
  margin: 0 auto;
  height: 100%;
  min-height: 0;
  display: grid;
  grid-template-rows: auto auto minmax(0, 1fr);
  padding: 6px 0;
  gap: 6px;
  overflow-x: hidden;
  overflow-y: auto;
}

/* Toolbar */
/* 3-Column Content Area */
.fulfillment-audit-content {
  display: grid;
  grid-template-columns: minmax(260px, 320px) minmax(0, 1fr) minmax(320px, 390px);
  column-gap: 0;
  row-gap: 8px;
  min-height: 0;
  overflow: hidden;
  align-items: stretch;
  background: rgba(255, 253, 249, 0.94);
}

/* Sidebar (Left) - Room List */
.audit-sidebar {
  display: flex;
  flex-direction: column;
  background: rgba(255, 253, 249, 0.94);
  border: 1px solid var(--audit-line);
  border-radius: 8px;
  overflow: hidden;
  min-height: 0;
}

.audit-sidebar-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  height: 44px;
  padding: 0 12px;
  border-bottom: 1px solid var(--audit-line);
  background: rgba(251, 246, 237, 0.6);
}

.audit-sidebar-header .sidebar-title {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 0.78rem;
  font-weight: 600;
  color: var(--audit-ink);
}

.audit-sidebar-header .count-badge {
  padding: 2px 8px;
  background: rgba(15, 118, 110, 0.12);
  border-radius: 12px;
  font-size: 0.68rem;
  font-weight: 500;
  color: #0f766e;
}

.audit-sidebar .pagination-compact {
  display: flex;
  align-items: center;
  gap: 4px;
}

.audit-sidebar .pagination-btn {
  width: 24px;
  height: 24px;
  border: 1px solid var(--audit-line);
  border-radius: 4px;
  background: #fff;
  font-size: 0.72rem;
  color: var(--audit-ink);
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
}

.audit-sidebar .pagination-btn:disabled {
  opacity: 0.4;
  cursor: not-allowed;
}

.audit-sidebar .pagination-info {
  font-size: 0.68rem;
  color: var(--audit-muted);
  min-width: 40px;
  text-align: center;
}

.audit-list {
  flex: 1;
  overflow-y: auto;
  padding: 8px;
}

/* Main (Middle) - Conversation */
.audit-main {
  display: flex;
  flex-direction: column;
  background: rgba(255, 253, 249, 0.94);
  border: 1px solid var(--audit-line);
  border-radius: 8px 0 0 8px;
  border-right: none;
  overflow: hidden;
  min-height: 0;
  height: 100%;
  min-width: 0;
}

/* Detail (Right) - Room Detail */
.audit-detail {
  display: flex;
  flex-direction: column;
  background: rgba(255, 253, 249, 0.94);
  border: 1px solid var(--audit-line);
  border-radius: 0 8px 8px 0;
  overflow: hidden;
  min-height: 0;
  height: 100%;
  margin-left: -1px;
}

#audit-result-detail {
  flex: 1 1 auto;
  min-height: 0;
  overflow: auto;
  background: transparent;
}

@media (max-width: 1480px) {
  .fulfillment-audit-content {
    grid-template-columns: 280px minmax(0, 1fr) 340px;
  }
}

@media (max-width: 1200px) {
  .fulfillment-audit-content {
    grid-template-columns: 260px minmax(0, 1fr) 320px;
  }
}

@media (max-width: 980px) {
  .fulfillment-audit-page {
    height: auto;
    min-height: 100dvh;
    overflow-x: hidden;
    overflow-y: auto;
  }

  .fulfillment-audit-page .page {
    height: auto;
    min-height: 100dvh;
    grid-template-rows: auto auto auto;
    overflow: visible;
  }

  .fulfillment-audit-content {
    grid-template-columns: 1fr;
    overflow: visible;
  }

  .audit-sidebar,
  .audit-main,
  .audit-detail {
    height: auto;
    min-height: 320px;
  }

  .audit-list,
  .audit-conversation-list,
  #audit-result-detail {
    overflow: visible;
  }
}

/* Stats Bar (Bottom) */
.audit-stats-bar {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 8px 12px;
  background: rgba(255, 253, 249, 0.94);
  border: 1px solid var(--audit-line);
  border-radius: 8px;
}

.audit-stats-bar .audit-stat {
  display: flex;
  align-items: center;
  gap: 6px;
  padding: 4px 12px;
  border: none;
  background: transparent;
  cursor: pointer;
  border-radius: 4px;
  font-size: 0.72rem;
}

.audit-stats-bar .audit-stat:hover {
  background: rgba(15, 118, 110, 0.08);
}

.audit-stats-bar .audit-stat .stat-label {
  color: var(--audit-muted);
}

.audit-stats-bar .audit-stat .stat-value {
  font-weight: 600;
  color: var(--audit-ink);
}

/* Feedback Banner */
.fulfillment-audit-feedback {
  padding: 8px 12px;
  border-radius: 6px;
  font-size: 0.72rem;
}

.fulfillment-audit-feedback.error {
  background: rgba(220, 38, 38, 0.08);
  color: #dc2626;
}

/* Empty States */
.conversation-empty-state,
.detail-empty-state {
  display: flex;
  align-items: center;
  justify-content: center;
  height: 100%;
  padding: 40px;
  color: var(--audit-muted);
  font-size: 0.78rem;
}

/* Loading States */
.loading-state {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 12px;
  padding: 40px;
  color: var(--audit-muted);
  font-size: 0.78rem;
}

.loading-spinner {
  width: 24px;
  height: 24px;
  border: 2px solid var(--audit-line);
  border-top-color: #0f766e;
  border-radius: 50%;
  animation: spin 1s linear infinite;
}

@keyframes spin {
  to { transform: rotate(360deg); }
}

/* Room List Items Container */
.audit-results-list-items {
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.fulfillment-audit-page .app-header {
  backdrop-filter: blur(8px);
  background: rgba(251, 246, 237, 0.84);
  border-bottom: 1px solid rgba(31, 41, 51, 0.06);
  padding: 8px clamp(12px, 3vw, 22px);
  min-height: 0;
}

.fulfillment-audit-page .title-block h1 {
  font-family: var(--audit-font-title);
  letter-spacing: 0.02em;
  font-weight: 700;
  font-size: 0.88rem;
  line-height: 1.1;
  text-wrap: balance;
}

.fulfillment-audit-page .header-actions {
  gap: 8px;
  font-size: 0.78rem;
}

.fulfillment-audit-page .header-actions > a.secondary,
.fulfillment-audit-page .user-info > .secondary {
  min-height: 30px;
  padding: 0 12px;
  font-size: 0.78rem;
}

.fulfillment-audit-page .user-info {
  gap: 6px;
  font-size: 0.78rem;
}

.fulfillment-audit-hero-subtitle {
  margin: 1px 0 0;
  color: var(--audit-muted);
  font-size: 0.62rem;
  line-height: 1.15;
}

.fulfillment-audit-page-panel {
  width: 100%;
  max-width: none;
  margin: 0;
  min-height: 0;
  border: 1px solid var(--audit-line);
  border-radius: 8px;
  box-shadow: 0 8px 14px rgba(28, 39, 50, 0.03);
  background: rgba(255, 253, 249, 0.94);
}

.fulfillment-audit-page .page > .fulfillment-audit-page-panel:not(.fulfillment-audit-summary-panel) {
  height: 100%;
  display: flex;
  flex-direction: column;
  overflow: visible;
}

.fulfillment-audit-summary-panel {
  position: relative;
  flex: 0 0 auto;
  overflow: visible;
  padding: 1px 2px;
  border-color: rgba(31, 41, 51, 0.05);
  border-radius: 6px;
  box-shadow: none;
  background: rgba(255, 253, 249, 0.88);
}

.fulfillment-audit-summary-panel::before {
  content: "";
  position: absolute;
  inset: 0;
  pointer-events: none;
  background:
    linear-gradient(120deg, rgba(15, 118, 110, 0.06), transparent 35%),
    linear-gradient(300deg, rgba(180, 83, 9, 0.08), transparent 32%);
}

.fulfillment-audit-controls {
  display: block;
  position: relative;
  z-index: 1;
  overflow: visible;
}

.fulfillment-audit-controls-main {
  display: flex;
  align-items: center;
  justify-content: flex-start;
  flex-wrap: nowrap;
  gap: var(--audit-control-gap);
  padding: 0 6px 0 20px;
  overflow: visible;
}

.fulfillment-audit-controls-main > * {
  flex: 0 0 auto;
  min-width: 0;
}

.fulfillment-audit-summary-status {
  margin: 0;
  position: relative;
  z-index: 1;
  flex: 0 0 auto;
}

.fulfillment-audit-select-field,
.fulfillment-audit-search-field {
  display: grid;
  gap: 0;
  color: #334155;
  font-size: 0.56rem;
  font-weight: 700;
}

.fulfillment-audit-select-field select,
.fulfillment-audit-search-field input,
.fulfillment-audit-clear-filters-btn,
.fulfillment-audit-refresh-inline {
  width: 100%;
  min-height: var(--audit-control-height);
  border-radius: var(--audit-control-radius);
  border: 1px solid rgba(15, 23, 42, 0.1);
  background: rgba(255, 255, 255, 0.92);
  color: #0f172a;
  padding: 0 var(--audit-control-padding-x);
  font-size: 0.78rem;
  line-height: 1;
  box-shadow: none;
  transition: border-color 0.18s ease, background 0.18s ease;
}

.fulfillment-audit-clear-filters-btn {
  cursor: pointer;
  color: #475569;
}

.fulfillment-audit-refresh-inline:hover,
.fulfillment-audit-clear-filters-btn:hover {
  border-color: rgba(15, 118, 110, 0.24);
  background: rgba(240, 249, 247, 0.9);
}

.fulfillment-audit-select-field select:focus-visible,
.fulfillment-audit-search-field input:focus-visible,
.fulfillment-audit-refresh-inline:focus-visible,
.fulfillment-audit-clear-filters-btn:focus-visible {
  outline: 2px solid transparent;
  outline-offset: 2px;
  border-color: rgba(15, 118, 110, 0.36);
  box-shadow: 0 0 0 1px rgba(15, 118, 110, 0.08);
}

.fulfillment-audit-feedback {
  position: fixed;
  right: 24px;
  bottom: 24px;
  z-index: 2200;
  min-width: 180px;
  max-width: min(360px, calc(100vw - 32px));
  padding: 10px 14px;
  border: 1px solid rgba(15, 118, 110, 0.18);
  border-radius: 12px;
  background: rgba(15, 118, 110, 0.94);
  color: #f8fafc;
  font-size: 0.78rem;
  line-height: 1.45;
  box-shadow: 0 12px 28px rgba(15, 23, 42, 0.18);
  opacity: 0;
  transform: translateY(8px);
  transition: opacity 0.18s ease, transform 0.18s ease;
  pointer-events: none;
}

.fulfillment-audit-feedback.visible {
  opacity: 1;
  transform: translateY(0);
}

.fulfillment-audit-feedback.error {
  border-color: rgba(248, 113, 113, 0.26);
  background: rgba(220, 38, 38, 0.94);
  color: #fff7f7;
}

.audit-summary-card {
  display: flex;
  align-items: center;
  justify-content: flex-start;
  flex-wrap: nowrap;
  gap: var(--audit-control-gap);
  white-space: nowrap;
}

.audit-summary-metric {
  display: flex;
  align-items: center;
  justify-content: flex-start;
  gap: 4px;
  min-height: var(--audit-control-height);
  padding: 0 var(--audit-control-padding-x);
  border-radius: var(--audit-control-radius);
  border: 1px solid rgba(15, 23, 42, 0.1);
  background: rgba(255, 255, 255, 0.92);
  color: #475569;
  font-size: 0.74rem;
  cursor: pointer;
  transition: border-color 0.18s ease, background 0.18s ease, color 0.18s ease;
  text-align: left;
  touch-action: manipulation;
}

.audit-summary-metric strong {
  font-size: 0.74rem;
  font-weight: 600;
  color: #0f172a;
}

.audit-summary-metric:hover,
.audit-summary-metric:focus-visible {
  border-color: rgba(15, 118, 110, 0.24);
  background: rgba(240, 249, 247, 0.9);
}

.audit-summary-metric.active,
.audit-summary-metric[aria-pressed="true"] {
  border-color: rgba(45, 106, 138, 0.28);
  background: rgba(45, 106, 138, 0.08);
  color: #1f4f68;
}

.audit-summary-metric.warn {
  border-color: rgba(180, 83, 9, 0.18);
  background: rgba(255, 247, 237, 0.9);
}

.audit-summary-metric.danger {
  border-color: rgba(220, 38, 38, 0.16);
  background: rgba(254, 242, 242, 0.9);
}

.fulfillment-audit-job-panel {
  margin-top: 8px;
  padding: 0 8px 8px;
  position: relative;
  z-index: 1;
}

.fulfillment-audit-job-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
}

.fulfillment-audit-job-card {
  border: 1px solid rgba(15, 23, 42, 0.08);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.92);
  padding: 10px 12px;
  min-height: 98px;
  display: grid;
  align-content: start;
  gap: 8px;
}

.fulfillment-audit-job-card.running {
  background: rgba(240, 249, 247, 0.94);
  border-color: rgba(15, 118, 110, 0.16);
}

.fulfillment-audit-job-card.completed {
  background: rgba(248, 250, 252, 0.94);
}

.fulfillment-audit-job-card.failed {
  background: rgba(254, 242, 242, 0.94);
  border-color: rgba(220, 38, 38, 0.18);
}

.fulfillment-audit-job-card.skipped {
  background: rgba(255, 247, 237, 0.94);
  border-color: rgba(180, 83, 9, 0.18);
}

.fulfillment-audit-job-card.empty {
  min-height: 88px;
}

.fulfillment-audit-job-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
}

.fulfillment-audit-job-head strong {
  font-size: 0.72rem;
  color: #0f172a;
}

.fulfillment-audit-job-badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 22px;
  padding: 0 8px;
  border-radius: 999px;
  font-size: 0.58rem;
  font-weight: 700;
  white-space: nowrap;
}

.fulfillment-audit-job-badge.queued {
  background: rgba(45, 106, 138, 0.1);
  color: #1f4f68;
}

.fulfillment-audit-job-badge.running {
  background: rgba(15, 118, 110, 0.12);
  color: #0f5f58;
}

.fulfillment-audit-job-badge.completed {
  background: rgba(71, 85, 105, 0.1);
  color: #334155;
}

.fulfillment-audit-job-badge.failed {
  background: rgba(220, 38, 38, 0.12);
  color: #b42318;
}

.fulfillment-audit-job-badge.skipped {
  background: rgba(180, 83, 9, 0.12);
  color: #b45309;
}

.fulfillment-audit-job-meta {
  display: grid;
  gap: 5px;
}

.fulfillment-audit-job-meta span {
  display: flex;
  align-items: baseline;
  gap: 6px;
  min-width: 0;
  font-size: 0.64rem;
  line-height: 1.4;
  color: #475569;
}

.fulfillment-audit-job-meta strong {
  flex: 0 0 52px;
  font-size: 0.58rem;
  color: #94a3b8;
  font-weight: 700;
}

.fulfillment-audit-job-empty {
  margin: 0;
  font-size: 0.64rem;
  line-height: 1.5;
  color: #64748b;
}

.fulfillment-audit-toolbar {
  display: flex;
  flex-wrap: wrap;
  gap: var(--audit-control-gap);
  align-items: flex-start;
  padding: 8px 8px 0;
  flex: 0 0 auto;
  overflow: visible;
}

.fulfillment-audit-filters {
  display: flex;
  flex-wrap: wrap;
  gap: var(--audit-control-gap);
  align-items: flex-start;
  margin-top: 0;
  overflow: visible;
}

.fulfillment-audit-filters .fulfillment-audit-select-field > span,
.fulfillment-audit-filters .fulfillment-audit-search-field > span {
  display: block;
  margin: 0 0 4px;
  padding-left: 2px;
  color: #64748b;
  font-size: 0.58rem;
  font-weight: 700;
  line-height: 1.2;
  letter-spacing: 0.01em;
}

.fulfillment-audit-filters .fulfillment-audit-select-field,
.fulfillment-audit-filters .fulfillment-audit-search-field,
.fulfillment-audit-toolbar-actions,
.fulfillment-audit-clear-filters-btn,
.fulfillment-audit-refresh-inline {
  min-width: 0;
}

.fulfillment-audit-filters .fulfillment-audit-select-field,
.fulfillment-audit-filters .fulfillment-audit-search-field {
  display: inline-grid;
  flex: 0 0 auto;
  align-content: start;
  gap: 0;
}

.fulfillment-audit-filters .fulfillment-audit-search-field input {
  width: clamp(220px, 20vw, 300px);
}

.fulfillment-audit-toolbar-actions .fulfillment-audit-clear-filters-btn,
.fulfillment-audit-toolbar-actions .fulfillment-audit-refresh-inline {
  width: auto;
  flex: 0 0 auto;
}

.audit-tom-select {
  flex: 0 0 auto;
  width: fit-content;
  min-width: 0;
  max-width: none;
}

.audit-tom-select.ts-wrapper.single .ts-control,
.audit-page-size-field .audit-tom-select.ts-wrapper.single .ts-control {
  display: inline-flex;
  align-items: center;
  width: fit-content;
  min-width: 0;
  min-height: var(--audit-control-height);
  padding: 0 22px 0 8px;
  border-radius: var(--audit-control-radius);
  border: 1px solid rgba(15, 23, 42, 0.1);
  background: rgba(255, 255, 255, 0.92);
  box-shadow: none;
  color: #0f172a;
}

.audit-tom-select.ts-wrapper.single .ts-control::after {
  border-width: 5px 4px 0;
  border-color: #64748b transparent transparent;
  right: 8px;
  margin-top: -2px;
}

.audit-tom-select.ts-wrapper.single .ts-control > .item {
  font-size: 0.78rem;
  line-height: 1;
  color: #0f172a;
  white-space: nowrap;
}

.audit-tom-select.ts-wrapper.single.input-active .ts-control,
.audit-tom-select.ts-wrapper.single .ts-control:focus-within,
.audit-tom-select.ts-wrapper.single:hover .ts-control {
  border-color: rgba(15, 118, 110, 0.28);
  background: rgba(240, 249, 247, 0.9);
  box-shadow: none;
}

.audit-tom-select.ts-wrapper .ts-dropdown {
  margin-top: 4px;
  width: max-content;
  border: 1px solid rgba(15, 23, 42, 0.08);
  border-radius: 8px;
  box-shadow: 0 8px 18px rgba(15, 23, 42, 0.08);
  overflow: hidden;
}

.audit-tom-select.ts-wrapper .ts-dropdown {
  min-width: 100%;
}

.audit-tom-select.ts-wrapper .ts-dropdown .option,
.audit-tom-select.ts-wrapper .ts-dropdown .no-results {
  padding: 7px 10px;
  font-size: 0.76rem;
  color: #334155;
  white-space: nowrap;
}

.audit-tom-select.ts-wrapper .ts-dropdown .active {
  background: rgba(45, 106, 138, 0.08);
  color: #1f4f68;
}

.audit-tom-select.ts-wrapper.single .ts-control input {
  display: none !important;
}

.audit-page-size-field .audit-tom-select.ts-wrapper.single .ts-control {
  padding: 0 24px 0 8px;
}

.audit-page-size-field .audit-tom-select.ts-wrapper.single .ts-control > .item {
  font-size: 0.74rem;
}

.audit-page-size-field .audit-tom-select.ts-wrapper.single .ts-control::after {
  right: 8px;
}

.fulfillment-audit-results-layout {
  display: grid;
  grid-template-columns: minmax(560px, 1.4fr) minmax(640px, 1fr);
  gap: 8px;
  margin-top: 4px;
  padding: 0 7px 7px;
  min-height: 0;
  height: 100%;
  overflow: hidden;
}

.fulfillment-audit-list-panel {
  min-height: 0;
  border: 1px solid rgba(31, 41, 51, 0.08);
  border-radius: 7px;
  background: transparent;
  box-shadow: none;
}

.fulfillment-audit-list-panel {
  display: grid;
  grid-template-rows: auto minmax(0, 1fr);
  overflow: hidden;
}

.fulfillment-audit-list-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  font-size: 0.66rem;
  font-weight: 700;
  color: #334155;
  padding: 5px 7px;
  border-bottom: 1px solid rgba(15, 23, 42, 0.08);
}

.fulfillment-audit-count-badge {
  min-width: 20px;
  min-height: 15px;
  border-radius: 999px;
  background: rgba(15, 118, 110, 0.14);
  color: #0f5f58;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 1px 5px;
  font-size: 0.58rem;
  font-variant-numeric: tabular-nums;
}

/* Note: Old fulfillment-audit-list styles removed - replaced with new card-based layout below */


.audit-results-item.active {
  background: rgba(15, 118, 110, 0.05);
}

.audit-results-item.risk-low {
  border-left-color: rgba(15, 118, 110, 0.45);
}

.audit-results-item.risk-medium {
  border-left-color: rgba(180, 83, 9, 0.55);
}

.audit-results-item.risk-high {
  border-left-color: rgba(180, 35, 24, 0.58);
}

.audit-results-item:focus-visible {
  outline: 1px solid rgba(15, 118, 110, 0.45);
  outline-offset: -1px;
}

.audit-room-subtext {
  display: block;
  width: 100%;
  font-size: 0.58rem;
  color: #475569;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.audit-results-cell.col-sales,
.audit-results-cell.col-audit-status,
.audit-results-cell.col-process-status,
.audit-results-cell.col-order-status,
.audit-results-cell.col-group-category,
.audit-results-cell.col-follow,
.audit-results-cell.col-fulfillment-responsibility,
.audit-results-cell.col-customer-reply-status,
.audit-results-cell.col-risk,
.audit-results-cell.col-count {
  text-align: center;
}

.audit-results-cell.col-sales,
.audit-results-cell.col-count {
  font-variant-numeric: tabular-nums;
}

.audit-results-cell.col-risk {
  font-weight: 700;
}

.audit-results-cell.col-risk.risk-low {
  color: #0f5f58;
}

.audit-results-cell.col-risk.risk-medium {
  color: #b45309;
}

.audit-results-cell.col-risk.risk-high {
  color: #b42318;
}

.audit-results-cell.col-follow {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  font-weight: 700;
}

.audit-results-cell.col-follow.promise-fulfilled::before {
  content: "✓";
  font-weight: 800;
}

.audit-results-cell.col-follow.promise-unfulfilled::before {
  content: "✕";
  font-weight: 800;
}

.audit-results-cell.col-follow.promise-uncertain::before {
  content: "?";
  font-weight: 800;
}

.audit-results-cell.col-follow.promise-fulfilled {
  color: #0f5f58;
}

.audit-results-cell.col-follow.promise-uncertain {
  color: #b45309;
}

.audit-results-cell.col-follow.promise-unfulfilled {
  color: #b42318;
}

.audit-results-cell.col-follow.promise-none,
.audit-results-cell.col-follow.promise-not-audited {
  color: #475569;
}

.audit-inline-tag {
  display: inline-flex;
  align-items: center;
  height: 20px;
  padding: 0 6px;
  border-radius: 999px;
  background: rgba(15, 23, 42, 0.08);
  color: #334155;
  font-size: 11px;
  font-weight: 600;
  line-height: 1;
  margin-left: 6px;
}

.audit-pagination-bar {
  display: inline-grid;
  grid-template-columns: auto auto auto minmax(0, 1fr);
  align-items: center;
  justify-content: flex-start;
  gap: var(--audit-control-gap);
  padding: 0;
  border-top: 0;
  min-width: 0;
  flex: 0 0 auto;
}

.audit-page-size-field {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  min-height: var(--audit-control-height);
  font-size: 0.74rem;
  color: #556373;
  white-space: nowrap;
}

.audit-page-size-field select {
  min-width: 64px;
  border: 1px solid rgba(15, 23, 42, 0.1);
  border-radius: var(--audit-control-radius);
  background: rgba(255, 255, 255, 0.92);
  min-height: var(--audit-control-height);
  padding: 0 8px;
  font-size: 0.74rem;
  line-height: 1;
  color: #0f172a;
  font-variant-numeric: tabular-nums;
}

.audit-pagination-bar .pagination-info {
  min-width: 0;
  min-height: var(--audit-control-height);
  display: inline-flex;
  align-items: center;
  padding: 0 8px;
  border: 1px solid rgba(15, 23, 42, 0.1);
  border-radius: var(--audit-control-radius);
  background: rgba(255, 255, 255, 0.92);
  font-size: 0.74rem;
  color: #475569;
  font-variant-numeric: tabular-nums;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.audit-pagination-bar .pager-btn {
  min-height: var(--audit-control-height);
  padding: 0 10px;
  border: 1px solid rgba(15, 23, 42, 0.1);
  border-radius: var(--audit-control-radius);
  background: rgba(255, 255, 255, 0.92);
  font-size: 0.74rem;
  font-weight: 600;
  color: #475569;
  line-height: 1;
  box-shadow: none;
}

.audit-pagination-bar .pager-btn:hover,
.audit-pagination-bar .pager-btn:focus-visible,
.audit-page-size-field select:hover,
.audit-page-size-field select:focus-visible {
  border-color: rgba(15, 118, 110, 0.28);
  background: rgba(240, 249, 247, 0.9);
  outline: 2px solid transparent;
  outline-offset: 2px;
}

.audit-pagination-bar .pager-btn:disabled {
  opacity: 0.42;
  cursor: not-allowed;
}

.audit-detail-select-field {
  width: 100%;
  min-width: 0;
}

.audit-detail-select-field > span {
  display: none;
}

.audit-detail-select-field select {
  min-height: 30px;
  font-size: 0.66rem;
  padding: 0 28px 0 10px;
}

@media (max-width: 900px) {
  .fulfillment-audit-job-grid {
    grid-template-columns: 1fr;
  }

  .fulfillment-audit-results-layout {
    grid-template-columns: 1fr;
  }

  .fulfillment-audit-controls-main {
    display: flex;
    align-items: center;
    justify-content: flex-start;
    flex-wrap: nowrap;
    overflow: visible;
  }

  .audit-summary-card {
    min-height: 0;
    padding: 0;
  }

  .audit-pagination-bar {
    grid-template-columns: auto auto auto minmax(0, 1fr);
    align-items: center;
  }
}

.search-group input {
  width: clamp(220px, 26vw, 280px);
  padding: 8px 12px;
  border-radius: 10px;
  border: 1px solid rgba(15, 23, 42, 0.12);
  background: #f7f9fc;
  font-size: 0.95rem;
  color: #475569;
}

.table-panel {
  background: var(--card);
  border-radius: 20px;
  border: none;
  box-shadow: 0 20px 40px rgba(15, 23, 42, 0.06);
  width: 100%;
  max-width: none;
  margin: 0;
}

.table-head {
  padding: 20px 24px;
  border-bottom: 1px solid var(--border);
}

.table-head h2 {
  margin: 0;
  font-size: 1.05rem;
  font-weight: 600;
  color: #1f2937;
}

.table-wrapper {
  overflow-x: auto;
}

.preview-stack {
  display: flex;
  flex-direction: column;
  gap: 6px;
  margin: 0;
  align-items: flex-start;
  text-align: left;
}

.flag-inline {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  white-space: nowrap;
}

.flag-inline .badge {
  white-space: nowrap;
}

.flag-time {
  font-size: 0.82rem;
  color: #4b5563;
}


.group-info-text {
  display: inline-block;
  max-width: 100%;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.label {
  font-weight: 700;
  font-size: 0.95rem;
  color: #1f2937;
  white-space: nowrap;
}

.sortable {
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  gap: 4px;
  user-select: none;
}

.sortable-button {
  width: 100%;
  justify-content: center;
  padding: 0;
  border: 0;
  background: transparent;
  color: inherit;
  font: inherit;
  text-align: inherit;
}

.sortable-button:focus-visible {
  outline: 2px solid transparent;
  outline-offset: 2px;
  box-shadow: 0 0 0 2px rgba(45, 106, 138, 0.22);
  border-radius: 8px;
}

.sort-indicator {
  font-size: 0.8rem;
  color: var(--muted);
  line-height: 1;
}

.sortable.active-sort .sort-indicator {
  color: var(--primary);
}

.pagination-bar {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 12px;
  padding: 16px 24px 20px;
  border-top: 1px solid rgba(15, 23, 42, 0.06);
}

.pagination-info {
  font-size: 0.9rem;
  color: var(--muted);
}

.pager-btn {
  border: 1px solid var(--border);
  background: #fff;
  color: var(--text);
  padding: 8px 16px;
  border-radius: 999px;
  cursor: pointer;
  font-weight: 500;
}

.pager-btn:disabled {
  opacity: 0.5;
  cursor: not-allowed;
}

.table-wrapper thead th {
  padding-top: 0;
  padding-bottom: 0;
  min-height: 44px;
}

.view-list .preview-stack {
  display: flex;
  flex-direction: column;
  gap: 8px;
  min-width: 0;
  width: 100%;
  align-items: flex-start;
}


.view-cards .preview-stack {
  min-width: 0;
  max-width: 100%;
  width: 100%;
  gap: 12px;
}

.preview-msg {
  display: flex;
  flex-direction: column;
  max-width: 100%;
  line-height: 1.45;
}

.view-cards .preview-msg {
  width: auto;
  max-width: 100%;
}

.preview-msg.left {
  align-self: stretch;
  align-items: flex-start;
}

.preview-msg.right {
  align-self: stretch;
  align-items: flex-end;
}

.preview-msg .meta {
  font-size: 0.78rem;
  color: var(--muted);
  margin-bottom: 2px;
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 4px;
}

.preview-msg .bubble {
  padding: 8px 12px;
  border-radius: 14px;
  box-shadow: 0 6px 14px rgba(15, 23, 42, 0.08);
  background: #fff;
  word-break: break-word;
  display: block;
  width: fit-content;
  max-width: 100%;
  align-self: flex-start;
  transition: box-shadow 0.18s ease, transform 0.18s ease;
}

.preview-msg .bubble:hover {
  box-shadow: 0 14px 30px rgba(15, 23, 42, 0.16);
  transform: translateY(-1px);
}

.view-cards .preview-msg .bubble {
  max-width: 100%;
}

.preview-msg.left .bubble {
  background: #d8f8d0;
  border-bottom-left-radius: 4px;
  align-self: flex-start;
}

.preview-msg.right .bubble {
  align-self: flex-end;
  border-bottom-right-radius: 4px;
}

.last-time {
  font-size: 0.9rem;
  font-weight: 600;
  color: rgba(15, 23, 42, 0.92);
  white-space: nowrap;
}

.action-block {
  display: inline-flex;
  justify-content: flex-start;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
  white-space: normal;
}

.chat-card .action-block {
  position: static;
  margin-top: auto;
  width: 100%;
  justify-content: space-between;
  align-items: center;
}


.capsule-toggle {
  --toggle-bg: #e7f0f4;
  --toggle-border: rgba(45, 106, 138, 0.16);
  --toggle-indicator: #fff;
  --toggle-shadow: rgba(45, 106, 138, 0.15);
  --toggle-text: #475569;
  --toggle-active-text: var(--primary);
  position: relative;
  display: inline-flex;
  gap: 8px;
  padding: 6px;
  border-radius: 18px;
  background: var(--toggle-bg);
  border: 1px solid var(--toggle-border);
  width: auto;
  max-width: none;
  isolation: isolate;
}

.capsule-toggle .capsule-indicator {
  position: absolute;
  top: 6px;
  left: 6px;
  height: calc(100% - 12px);
  width: 0;
  border-radius: 14px;
  background: var(--toggle-indicator);
  box-shadow: 0 8px 18px var(--toggle-shadow);
  transition: transform 0.3s ease, width 0.3s ease, height 0.3s ease;
  pointer-events: none;
}

.capsule-toggle button {
  flex: 1;
  border: none;
  background: transparent;
  border-radius: 14px;
  padding: 8px 16px;
  cursor: pointer;
  font-weight: 600;
  color: var(--toggle-text);
  font-size: 0.9rem;
  position: relative;
  z-index: 1;
  white-space: nowrap;
}

.capsule-toggle button.active {
  color: var(--toggle-active-text);
}

.capsule-toggle.order-toggle {
  --toggle-bg: #fff7ed;
  --toggle-border: rgba(251, 146, 60, 0.22);
  --toggle-indicator: #fffaf5;
  --toggle-shadow: rgba(251, 146, 60, 0.18);
  --toggle-text: #9a3412;
  --toggle-active-text: #c2410c;
}

@media (max-width: 640px) {
  .action-block {
    flex-direction: column;
    gap: 0;
  }
}

.copyable {
  cursor: default;
}

.copyable[data-copied="true"] {
  outline-color: transparent;
}

th {
  font-size: 0.85rem;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--muted);
}

.badge-group {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
}

.badge {
  padding: 4px 10px;
  border-radius: 999px;
  font-size: 0.75rem;
  font-weight: 600;
  text-transform: uppercase;
}

.badge.ordered {
  background: #ffedd5;
  color: #92400e;
  text-transform: none;
}

.badge.muted {
  text-transform: none;
  background: #e5e7eb;
  color: #374151;
}

.badge.single {
  background: var(--primary-soft);
  color: var(--primary-dark);
}

.badge.multi {
  background: var(--accent-soft);
  color: #c05621;
}

.preview-text {
  white-space: pre-line;
  color: var(--muted);
  font-size: 0.95rem;
}

.group-info-block {
  display: flex;
  flex-direction: column;
  gap: 10px;
  flex: 1 1 auto;
  min-height: 100%;
  justify-content: center;
  align-items: center;
  text-align: center;
  width: 100%;
  max-width: 420px;
  align-self: center;
  margin: 0 auto;
}

.name-row,
.title-row {
  display: inline-flex;
  align-items: center;
  gap: 8px;
}

.title-row {
  display: flex;
  flex-wrap: wrap;
  justify-content: space-between;
  gap: 12px;
  width: 100%;
  align-items: flex-start;
}

.title-left {
  flex: 1 1 auto;
  min-width: 0;
  display: inline-flex;
  gap: 6px;
  align-items: center;
}

.title-right {
  display: inline-flex;
  flex: 0 1 auto;
  gap: 6px;
  align-items: flex-start;
  justify-content: flex-end;
  min-width: 0;
}

.title-right .pill-switch {
  width: auto;
}

.card-status-row {
  column-gap: 8px;
}

.card-status-row .order-inline,
.card-status-row .category-inline {
  flex: 0 0 auto;
}

.card-status-row .order-inline .pill-switch,
.card-status-row .category-inline .pill-switch {
  width: auto;
}

.group-info-block .order-inline {
  margin-top: 0;
}

.group-name-link {
  color: inherit;
  text-decoration: none;
  font-weight: 600;
}


.inline-edit {
  border: 1px solid rgba(15, 23, 42, 0.2);
  border-radius: 6px;
  padding: 4px 8px;
  font: inherit;
  color: inherit;
  min-width: 160px;
}

.group-name-link:hover {
  text-decoration: underline;
}

@media (max-width: 768px) {
  .list-row,
  .card-sort-row {
    grid-template-columns: repeat(1, minmax(0, 1fr));
  }
  .chip-group {
    flex-wrap: wrap;
  }
  .filter-inline .chip-group {
    flex-wrap: nowrap;
  }
  .search-group input {
    width: 100%;
    min-width: 0;
  }
  .card-header {
    flex-direction: column;
  }
  .card-meta-group {
    width: 100%;
    justify-content: flex-start;
  }
  .card-footer-right {
    justify-content: flex-start;
    margin-left: 0;
  }
}

.list-body .list-row {
  transition: background 0.2s ease;
}

@keyframes rowFlashOut {
  0% {
    opacity: 1;
    transform: translateY(0);
  }
  100% {
    opacity: 0;
    transform: translateY(-6px);
  }
}

@keyframes rowFlashIn {
  0% {
    opacity: 0;
    transform: translateY(6px);
  }
  100% {
    opacity: 1;
    transform: translateY(0);
  }
}

.row-flash-out {
  animation: rowFlashOut 0.25s forwards ease-in;
}

.row-flash-in {
  animation: rowFlashIn 0.25s forwards ease-out;
}
.list-table {
  width: 100%;
  border: none;
  border-radius: 0;
  overflow: visible;
  background: transparent;
}

.list-row {
  display: grid;
  grid-template-columns:
    minmax(240px, 1.2fr)
    minmax(240px, 1.05fr)
    minmax(110px, 0.55fr)
    minmax(150px, 0.75fr)
    minmax(170px, 0.8fr);
  gap: 10px;
  padding: 14px 18px;
  align-items: center;
  min-height: 120px;
  border-bottom: none;
}

.list-header {
  background: #e9ece8;
  font-weight: 600;
  font-size: 0.85rem;
  color: #1f2937;
  padding: 10px 16px;
  border: 1px solid var(--card-border);
  border-radius: 12px;
}

/* 卡片视图也保留字段名和排序 */
.card-sort-header {
  margin: 0 0 12px;
}

.card-sort-row {
  display: grid;
  grid-template-columns:
    minmax(240px, 1.2fr)
    minmax(240px, 1.05fr)
    minmax(110px, 0.55fr)
    minmax(150px, 0.75fr)
    minmax(170px, 0.8fr);
  gap: 10px;
  padding: 10px 14px;
  background: #f0f2ef;
  border: 1px solid var(--card-border);
  border-radius: 12px;
  align-items: center;
}

.card-sort-row .col {
  display: flex;
  justify-content: center;
  align-items: center;
  font-weight: 600;
  font-size: 0.88rem;
  color: #1f2937;
}

/* 头部行单独瘦身，避免继承 list-row 的大 padding/min-height */
.list-row.list-header {
  padding: 8px 14px;
  min-height: auto;
}

.list-header .col {
  display: flex;
  align-items: center;
  gap: 4px;
  justify-content: center;
  text-align: center;
}

.snapshot-page .list-header .col {
  justify-content: center;
  align-items: center;
}

.snapshot-page .list-body .col.col-info .name-row,
.snapshot-page .list-body .col.col-flag .snapshot-plain:first-of-type {
  display: flex;
  align-items: center;
}

.list-header .col.col-status {
  justify-content: center;
}

.list-body {
  display: flex;
  flex-direction: column;
  gap: 14px;
  padding: 12px 14px 16px;
}

.list-body .list-row {
  padding: 16px 18px;
  background: #fff;
  border: 1px solid var(--card-border);
  border-radius: 14px;
  box-shadow: 0 8px 18px rgba(15, 23, 42, 0.06);
  transition: background 0.2s ease, box-shadow 0.2s ease, transform 0.2s ease;
}

.list-body .list-row:hover {
  box-shadow: 0 18px 32px rgba(15, 23, 42, 0.12);
  transform: translateY(-2px);
}

.list-body .col {
  display: flex;
  flex-direction: column;
  justify-content: center;
  align-items: flex-start;
  gap: 6px;
  overflow: visible;
  text-align: left;
}

.list-body .col.col-preview {
  white-space: normal;
  justify-content: center;
  align-items: flex-start;
  text-align: left;
}

.list-body .col.col-info {
  align-items: center;
  justify-content: center;
  text-align: center;
}

.list-body .col.col-info .group-info-block {
  width: 100%;
  text-align: center;
  justify-content: center;
  align-items: center;
}

.list-body .col.col-preview .preview-stack {
  width: 100%;
  text-align: left;
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  justify-content: center;
  gap: 12px;
}

.list-body .col.col-flag,
.list-body .col.col-status {
  white-space: normal;
  justify-content: center;
  align-items: center;
  text-align: center;
  gap: 10px;
}

.list-body .col.col-status .handler-meta {
  font-size: 0.85rem;
  color: var(--muted);
  text-align: center;
}

.list-header .col.col-info {
  justify-content: center;
}

.status-capsule {
  position: relative;
  display: inline-flex;
  gap: 6px;
  padding: 6px;
  border-radius: 999px;
  background: rgba(45, 106, 138, 0.08);
  border: 1px solid rgba(45, 106, 138, 0.12);
  min-width: 0;
  isolation: isolate;
  align-items: center;
}

.status-capsule .capsule-indicator {
  position: absolute;
  top: 6px;
  left: 6px;
  height: calc(100% - 12px);
  width: 0;
  border-radius: 999px;
  background: #fff;
  box-shadow: 0 14px 30px rgba(45, 106, 138, 0.18);
  transition: transform 0.3s ease, width 0.3s ease, height 0.3s ease;
  pointer-events: none;
}

.status-capsule button {
  position: relative;
  z-index: 1;
  flex: 1;
  border: none;
  background: transparent;
  border-radius: 999px;
  padding: 10px 12px;
  font-weight: 700;
  color: #475569;
  cursor: pointer;
  white-space: nowrap;
}

.status-capsule button.active {
  color: var(--primary);
}

.status-capsule .capsule-buttons {
  display: inline-flex;
  gap: 6px;
  align-items: center;
}

.status-capsule.status-capsule-card {
  padding: 4px 6px;
  gap: 4px;
}

.status-capsule.status-capsule-card .capsule-indicator {
  top: 4px;
  left: 6px;
  height: calc(100% - 8px);
}

.status-capsule.status-capsule-card button {
  padding: 7px 9px;
  font-size: 0.82rem;
}

.status-capsule.status-capsule-card .capsule-buttons {
  gap: 4px;
}

.status-cell {
  display: flex;
  justify-content: center;
  align-items: center;
  min-width: 0;
  flex-direction: column;
  gap: 10px;
}

.status-row {
  display: flex;
  flex-wrap: nowrap;
  column-gap: 12px;
  row-gap: 0;
  align-items: flex-start;
  min-width: 0;
}

.status-actions {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  justify-content: center;
}

.status-btn {
  border: 1px solid rgba(15, 23, 42, 0.18);
  background: #fff;
  border-radius: 12px;
  padding: 6px 12px;
  font-weight: 600;
  color: #475569;
  cursor: pointer;
}

.status-btn.active {
  background: rgba(45, 106, 138, 0.12);
  color: var(--primary-dark);
  border-color: rgba(45, 106, 138, 0.4);
}

.status-btn:disabled {
  opacity: 0.45;
  cursor: not-allowed;
}

.order-inline,
.category-inline {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  margin-top: 0;
  gap: 6px;
  flex: 1 1 0;
  min-width: 0;
}

.pill-switch {
  position: relative;
  display: inline-flex;
  align-items: center;
  gap: 6px;
  min-height: 32px;
  flex-wrap: nowrap;
}

.order-inline .pill-switch,
.category-inline .pill-switch {
  width: 100%;
}

.card-status-row .pill-switch {
  flex: 1;
}

.pill-switch .order-pill {
  display: inline-flex;
  align-items: center;
  border-radius: 999px;
  padding: 4px 10px;
  border: 0;
  background-clip: padding-box;
  font: inherit;
  font-size: 0.75rem;
  font-weight: 600;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  white-space: nowrap;
}

.pill-switch [data-pill-trigger] {
  cursor: pointer;
}

.pill-switch [data-pill-trigger]:focus-visible {
  outline: 2px solid transparent;
  outline-offset: 2px;
  box-shadow: 0 0 0 2px rgba(45, 106, 138, 0.22);
}

.pill-switch-choices {
  display: inline-flex;
  flex-direction: column;
  gap: 4px;
  align-items: flex-start;
  opacity: 0;
  pointer-events: none;
  transition: opacity 0.2s ease, transform 0.2s ease;
}

.pill-switch:not(.pill-switch-inline):hover .pill-switch-choices:not(:empty),
.pill-switch:not(.pill-switch-inline):focus-within .pill-switch-choices:not(:empty),
.pill-switch:not(.pill-switch-inline)[data-expanded="true"] .pill-switch-choices:not(:empty) {
  opacity: 1;
  pointer-events: auto;
}

.pill-switch-inline {
  flex-direction: column;
  align-items: flex-start;
  gap: 4px;
  position: relative;
}

.pill-switch-inline .pill-switch-choices {
  opacity: 0;
  position: absolute;
  top: calc(100% + 6px);
  left: 0;
  background: #fff;
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 6px;
  box-shadow: 0 12px 24px rgba(15, 23, 42, 0.12);
  min-width: max-content;
  z-index: 20;
}

.pill-switch-inline[data-expanded="true"] .pill-switch-choices {
  opacity: 1;
  pointer-events: auto;
}

.pill-option {
  cursor: pointer;
}

.pill-option[disabled] {
  opacity: 0.4;
  cursor: not-allowed;
}

.order-pill.ordered {
  background: #ffedd5;
  color: #b45309;
}

.order-pill.not_ordered {
  background: #fef3f2;
  color: #b91c1c;
}

.order-pill.abandoned {
  background: #e5e7eb;
  color: #4b5563;
}

.order-pill.lost {
  background: #fef3c7;
  color: #b45309;
}

.order-pill.customer {
  background: #e0f2fe;
  color: #0369a1;
}

.order-pill.internal {
  background: #ede9fe;
  color: #5b21b6;
}

.list-body .placeholder-row {
  text-align: center;
  padding: 32px;
  color: var(--muted);
}

.snapshot-note-col textarea {
  width: 100%;
  min-height: 64px;
  border-radius: 10px;
  border: 1px solid var(--card-border);
  padding: 8px 10px;
  font-size: 0.95rem;
  resize: vertical;
}

.snapshot-preview {
  white-space: pre-line;
  color: var(--text);
  line-height: 1.4;
}

.snapshot-context-section {
  width: 100%;
  padding: 10px 12px;
  border: 1px solid rgba(148, 163, 184, 0.24);
  border-radius: 12px;
  background: linear-gradient(180deg, rgba(248, 250, 252, 0.96) 0%, rgba(255, 255, 255, 0.98) 100%);
}

.snapshot-context-section + .snapshot-context-section {
  margin-top: 10px;
}

.snapshot-context-head {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 8px;
  margin-bottom: 8px;
  flex-wrap: wrap;
}

.snapshot-context-title {
  font-size: 0.88rem;
  font-weight: 700;
  color: #0f172a;
}

.snapshot-context-meta {
  font-size: 0.8rem;
  color: var(--muted);
}

.snapshot-context-link {
  display: inline-flex;
  align-items: center;
  margin-top: 8px;
  color: var(--primary);
  font-size: 0.9rem;
  font-weight: 600;
  text-decoration: none;
}

.snapshot-context-link:hover,
.snapshot-context-link:focus-visible {
  text-decoration: underline;
}

.snapshot-context-link[aria-disabled="true"] {
  color: var(--muted);
  pointer-events: none;
  text-decoration: none;
}

.snapshot-preview-text {
  white-space: pre-line;
  padding: 0;
  margin: 0;
}

.snapshot-plain {
  padding: 0;
  margin: 0;
  background: transparent;
  border: none;
  box-shadow: none;
}

.snapshot-meta-row {
  display: flex;
  gap: 6px;
  flex-wrap: wrap;
  margin-top: 4px;
}

.snapshot-badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 0.85rem;
  padding: 2px 8px;
  border: 0;
  border-radius: 999px;
  background: transparent;
  color: inherit;
  font: inherit;
  line-height: 1.3;
  cursor: pointer;
  white-space: nowrap;
}

.snapshot-badge:focus-visible {
  outline: 2px solid transparent;
  outline-offset: 2px;
  box-shadow: 0 0 0 2px rgba(45, 106, 138, 0.24);
}

.snapshot-badge.category-badge {
  background: #e0f2fe;
  color: #075985;
}

.snapshot-badge.order-ordered {
  background: #dcfce7;
  color: #15803d;
}

.snapshot-badge.order-not_ordered {
  background: #f1f5f9;
  color: #475569;
}

.snapshot-badge.order-abandoned {
  background: #fee2e2;
  color: #b91c1c;
}

.snapshot-badge.order-lost {
  background: #fee4e2;
  color: #9a3412;
}

.snapshot-menu {
  position: fixed;
  top: 0;
  left: 0;
  margin-top: 0;
  padding: 4px;
  background: #fff;
  border: 1px solid var(--card-border);
  border-radius: 10px;
  box-shadow: 0 10px 24px rgba(15, 23, 42, 0.14);
  z-index: 9000;
  overflow: auto;
  min-width: 140px;
}

.snapshot-menu button {
  display: block;
  width: 100%;
  padding: 8px 12px;
  border: none;
  border-radius: 8px;
  background: transparent;
  text-align: left;
  cursor: pointer;
  font: inherit;
}

.snapshot-menu button[aria-checked="true"] {
  background: rgba(45, 106, 138, 0.1);
  color: var(--primary-dark);
}

.snapshot-menu button:hover,
.snapshot-menu button:focus-visible {
  background: var(--primary-soft);
  color: var(--primary-dark);
}
.snapshot-page .list-header {
  background: transparent;
  border: none;
  border-radius: 0;
}

.snapshot-page .list-body .list-row {
  background: #fff;
  border: 1px solid var(--card-border);
  border-radius: 14px;
  box-shadow: 0 8px 18px rgba(15, 23, 42, 0.06);
  transition: background 0.2s ease, box-shadow 0.2s ease, transform 0.2s ease;
}

.snapshot-page .list-body .list-row:hover {
  box-shadow: 0 18px 32px rgba(15, 23, 42, 0.12);
  transform: translateY(-2px);
}

.snapshot-page .list-body .col.col-info,
.snapshot-page .list-body .col.col-flag {
  align-items: flex-start;
  justify-content: center;
  text-align: left;
}

.snapshot-page .list-body .col.col-info *,
.snapshot-page .list-body .col.col-flag * {
  margin: 0;
  padding: 0;
  background: transparent;
  border: none;
  box-shadow: none;
}

.snapshot-page .list-row,
.snapshot-page .card-sort-row {
  grid-template-columns: 1.4fr 1fr 1fr 1fr;
}

.snapshot-page .snapshot-roomid {
  position: absolute;
  right: 12px;
  bottom: 10px;
  font-size: 0.85rem;
  color: var(--muted);
}

.snapshot-page .list-body .list-row {
  position: relative;
  overflow: visible;
}

.snapshot-page .list-body {
  overflow: visible;
}


.snapshot-note-col .row-actions {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
  margin-top: 8px;
  position: relative;
}

.snapshot-note-col .row-actions .badge,
.snapshot-note-col .row-actions .save-btn {
  display: inline-flex;
  align-items: center;
  height: 36px;
  min-height: 36px;
  padding: 8px 14px;
}

.snapshot-note-col .row-actions .save-btn {
  box-shadow: 0 6px 14px rgba(45, 106, 138, 0.18);
}

.badge.status-open {
  background: rgba(45, 106, 138, 0.12);
  color: var(--primary-dark);
}

.badge.status-ack {
  background: #e0f2fe;
  color: #075985;
}

.badge.status-closed {
  background: #dcfce7;
  color: #15803d;
}

#toast-container {
  position: fixed;
  right: 24px;
  bottom: 24px;
  display: flex;
  flex-direction: column;
  gap: 8px;
  z-index: 1000;
}

.toast {
  min-width: 160px;
  padding: 10px 14px;
  border-radius: 12px;
  font-size: 0.9rem;
  color: #fff;
  background: rgba(45, 106, 138, 0.92);
  box-shadow: 0 12px 24px rgba(15, 23, 42, 0.2);
  opacity: 0;
  transform: translateY(8px);
  transition: opacity 0.2s ease, transform 0.2s ease;
}

.toast.visible {
  opacity: 1;
  transform: translateY(0);
}

.toast-error {
  background: rgba(244, 63, 94, 0.92);
}

.flag-block {
  display: flex;
  flex-direction: column;
  gap: 10px;
  min-height: 100%;
  flex: 1 1 auto;
  align-items: flex-start;
  justify-content: space-between;
}


.flag-block .badge-group {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin: 0;
  width: 100%;
  padding-top: 0;
  align-items: flex-start;
}

.list-body .placeholder-row {
  text-align: center;
  padding: 32px;
  color: var(--muted);
}
.chip-row {
  display: flex;
  flex-wrap: nowrap;
  gap: 6px;
  overflow-x: auto;
}

.chip {
  padding: 0 12px;
  border-radius: 8px;
  border: 1px solid rgba(15, 23, 42, 0.1);
  background: rgba(255, 255, 255, 0.92);
  cursor: pointer;
  font-weight: 600;
  font-size: 0.78rem;
  color: #475569;
  min-height: 30px;
  transition: border-color 0.18s ease, background 0.18s ease, color 0.18s ease;
  white-space: nowrap;
  flex: 0 0 auto;
  touch-action: manipulation;
}

.chip:hover,
.chip:focus-visible {
  border-color: rgba(15, 118, 110, 0.28);
  background: rgba(240, 249, 247, 0.9);
  color: #1c2328;
}

.chip.active {
  border-color: rgba(45, 106, 138, 0.28);
  background: rgba(45, 106, 138, 0.08);
  color: #1f4f68;
  box-shadow: none;
}

.chip.chip-ghost {
  background: rgba(255, 255, 255, 0.72);
}

@media (pointer: coarse) {
  .fulfillment-audit-select-field select,
  .fulfillment-audit-search-field input,
  .fulfillment-audit-clear-filters-btn,
  .fulfillment-audit-refresh-inline,
  .audit-summary-metric,
  .chip {
    min-height: 40px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .skip-link,
  .toast,
  .fulfillment-audit-select-field select,
  .fulfillment-audit-search-field input,
  .fulfillment-audit-clear-filters-btn,
  .fulfillment-audit-refresh-inline,
  .audit-summary-metric,
  .chip {
    transition: none !important;
  }

  .toast,
  .toast.visible {
    transform: none !important;
  }
}

.filter-count {
  margin-left: 6px;
  font-size: 0.85rem;
  color: var(--muted);
}


/* ====================
   履约质检 - 统一布局
   ==================== */

/* ===================================================
   设计修复 2026-03 — 统一视觉风格
   =================================================== */

/* ── 顶部快速统计按钮（quick-stat）──────────────── */
.header-stats {
  display: flex;
  align-items: center;
  gap: 4px;
}

/* ── 统计栏底部（audit-stats-bar）──────────────── */
.audit-stats-bar {
  display: flex;
  align-items: center;
  gap: 2px;
  padding: 6px 10px;
}

.audit-stats-bar .audit-stat {
  height: 34px;
  padding: 0 16px;
  border-radius: 8px;
  border: 1px solid transparent;
  transition: background 0.15s, border-color 0.15s;
}

.audit-stats-bar .audit-stat:hover {
  background: rgba(15,118,110,0.08);
  border-color: rgba(15,118,110,0.2);
}

.audit-stats-bar .audit-stat .stat-label {
  font-size: 0.72rem;
  color: #556373;
}

.audit-stats-bar .audit-stat .stat-value {
  font-size: 0.88rem;
  font-weight: 700;
  color: #1f2933;
}

/* ── 侧边栏 header 稍微大一些 ───────────────────── */
.audit-sidebar-header .sidebar-title {
  font-size: 0.82rem;
}

.audit-sidebar-header .count-badge {
  font-size: 0.72rem;
  padding: 2px 10px;
}

.audit-sidebar .pagination-info {
  font-size: 0.72rem;
}

/* ── 聊天记录 loading / empty ───────────────────── */
.loading-state,
.conversation-empty-state,
.detail-empty-state {
  font-size: 0.82rem;
}

/* ── 总体 header 调整 ────────────────────────────── */
.fulfillment-audit-page .title-block h1 {
  font-size: 1rem;
  letter-spacing: 0.04em;
}

.fulfillment-audit-page .header-actions {
  font-size: 0.82rem;
}

.fulfillment-audit-page .header-actions > a.secondary,
.fulfillment-audit-page .user-info > .secondary {
  font-size: 0.78rem;
  min-height: 32px;
  padding: 0 14px;
  border-radius: 8px;
}

.fulfillment-audit-page .user-info {
  font-size: 0.80rem;
}

/* ===================================================
   三栏顶部 Header 统一修复
   =================================================== */

/* ── 统一变量：所有栏 header 共享 ──────────────── */
:root {
  --col-header-height: 48px;
  --col-header-bg: rgba(251, 246, 237, 0.85);
  --col-header-border: 1px solid rgba(31, 41, 51, 0.1);
  --col-header-px: 14px;
}

/* ── 左栏：群聊列表 header ──────────────────────── */
.audit-sidebar-header {
  height: var(--col-header-height) !important;
  min-height: var(--col-header-height) !important;
  padding: 0 var(--col-header-px) !important;
  background: var(--col-header-bg) !important;
  border-bottom: var(--col-header-border) !important;
  box-sizing: border-box;
  flex-shrink: 0;
}


/* 左栏 header 同高同色 */
.audit-sidebar-header {
  height: 48px !important;
  min-height: 48px !important;
  padding: 0 14px !important;
  background: rgba(251, 246, 237, 0.85) !important;
  border-bottom: 1px solid rgba(31, 41, 51, 0.1) !important;
  box-sizing: border-box !important;
  flex-shrink: 0 !important;
}
/* ── 中栏 conversation-card 去掉多余白色卡片 ─── */
.audit-conversation-card {
  background: transparent !important;
  border: none !important;
  border-radius: 0 !important;
  padding: 0 !important;
  margin: 0 !important;
  display: flex !important;
  flex-direction: column !important;
  height: 100% !important;
  min-height: 0 !important;
}

#audit-conversation-panel {
  display: flex;
  flex: 1 1 auto;
  min-height: 0;
  overflow: hidden;
}

.audit-conversation-list {
  flex: 1 !important;
  min-height: 0 !important;
  overflow-y: auto !important;
  overscroll-behavior: contain;
  -webkit-overflow-scrolling: touch;
  padding: 10px 3px 10px 6px !important;
  background: rgba(255, 253, 249, 0.94) !important;
  scrollbar-color: rgba(148, 163, 184, 0.55) rgba(255, 253, 249, 0.94);
}

.audit-conversation-list::-webkit-scrollbar {
  width: 8px;
}

.audit-conversation-list::-webkit-scrollbar-track {
  background: rgba(255, 253, 249, 0.94);
}

.audit-conversation-list::-webkit-scrollbar-thumb {
  background: rgba(148, 163, 184, 0.5);
  border-radius: 999px;
}

/* ===================================================
   Header 按钮全面统一 2026-03
   =================================================== */

/* 导航按钮（返回看板、超时快照）与统计按钮同高 */
.fulfillment-audit-page .header-actions > a.secondary,
.fulfillment-audit-page .user-info > .secondary {
  height: 44px !important;
  min-height: 44px !important;
  padding: 0 16px !important;
  border-radius: 8px !important;
  border: 1.5px solid rgba(31,41,51,0.18) !important;
  background: rgba(255,255,255,0.5) !important;
  font-size: 0.78rem !important;
  font-weight: 500 !important;
  color: #334155 !important;
  display: inline-flex !important;
  align-items: center !important;
  white-space: nowrap !important;
  transition: background 0.15s, border-color 0.15s !important;
}

.fulfillment-audit-page .header-actions > a.secondary:hover,
.fulfillment-audit-page .user-info > .secondary:hover {
  background: rgba(255,255,255,0.8) !important;
  border-color: rgba(31,41,51,0.3) !important;
}

/* header-stats 间距 */
.header-stats {
  display: flex !important;
  align-items: center !important;
  gap: 6px !important;
}

/* header-actions 整体间距 */
.fulfillment-audit-page .header-actions {
  gap: 6px !important;
  align-items: center !important;
}

/* ===================================================
   TomSelect 控件样式 — 与工具栏原生 select 一致
   =================================================== */

/* 覆盖 TomSelect 默认样式 */
.audit-toolbar .ts-wrapper {
  min-width: 0;
}

.audit-toolbar .ts-control {
  height: 32px !important;
  min-height: 32px !important;
  padding: 0 28px 0 10px !important;
  border: 1px solid rgba(31, 41, 51, 0.12) !important;
  border-radius: 6px !important;
  background: #fff !important;
  font-size: 0.76rem !important;
  color: #1f2933 !important;
  box-shadow: none !important;
  cursor: pointer !important;
  display: flex !important;
  align-items: center !important;
  flex-wrap: nowrap !important;
  white-space: nowrap !important;
}

.audit-toolbar .ts-control:hover {
  border-color: rgba(15, 118, 110, 0.3) !important;
}

.audit-toolbar .ts-wrapper.focus .ts-control {
  border-color: rgba(15, 118, 110, 0.4) !important;
  box-shadow: 0 0 0 2px rgba(15, 118, 110, 0.08) !important;
  outline: 2px solid transparent !important;
  outline-offset: 2px !important;
}

.audit-toolbar .ts-control .item {
  font-size: 0.76rem !important;
  color: #1f2933 !important;
}

/* 下拉箭头 */
.audit-toolbar .ts-wrapper::after {
  content: '';
  position: absolute;
  right: 10px;
  top: 50%;
  transform: translateY(-50%);
  width: 0;
  height: 0;
  border-left: 4px solid transparent;
  border-right: 4px solid transparent;
  border-top: 5px solid #556373;
  pointer-events: none;
}

.audit-toolbar .ts-wrapper {
  position: relative;
}

/* 下拉菜单 */
.audit-toolbar .ts-dropdown {
  border: 1px solid rgba(31, 41, 51, 0.12) !important;
  border-radius: 6px !important;
  box-shadow: 0 4px 12px rgba(28, 39, 50, 0.1) !important;
  font-size: 0.76rem !important;
  background: #fff !important;
  margin-top: 2px !important;
  z-index: 1000 !important;
}

.audit-toolbar .ts-dropdown .option {
  padding: 6px 12px !important;
  color: #1f2933 !important;
  cursor: pointer !important;
}

.audit-toolbar .ts-dropdown .option:hover,
.audit-toolbar .ts-dropdown .option.active {
  background: rgba(15, 118, 110, 0.08) !important;
  color: #0f766e !important;
}

.audit-toolbar .ts-dropdown .option.selected {
  background: rgba(15, 118, 110, 0.12) !important;
  color: #0f766e !important;
  font-weight: 500 !important;
}

/* TomSelect 控件边框加深，在暖色背景上更清晰 */
.audit-toolbar .ts-control {
  border: 1px solid rgba(31, 41, 51, 0.22) !important;
  box-shadow: 0 1px 2px rgba(28,39,50,0.06) !important;
}

.audit-toolbar .ts-wrapper.focus .ts-control,
.audit-toolbar .ts-wrapper:focus-within .ts-control {
  border-color: rgba(15, 118, 110, 0.5) !important;
  box-shadow: 0 0 0 2px rgba(15, 118, 110, 0.1) !important;
}

/* TomSelect wrapper 宽度修复 */
.audit-toolbar .ts-wrapper {
  display: inline-block !important;
  width: auto !important;
  min-width: 90px !important;
}

.audit-toolbar .ts-wrapper.full {
  width: auto !important;
}

.audit-toolbar .ts-control {
  white-space: nowrap !important;
  min-width: 80px !important;
}

/* 搜索框单独设置最小宽度 */
#audit-filter-keyword {
  min-width: 140px !important;
}

/* ===================================================
   Header 按钮 Pill 风格 — 对齐设计系统
   =================================================== */

/* 统计按钮：胶囊形，统一钢蓝色调 */
.quick-stat {
  display: inline-flex !important;
  flex-direction: column !important;
  align-items: center !important;
  justify-content: center !important;
  width: auto !important;
  min-width: 70px !important;
  height: 44px !important;
  padding: 0 18px !important;
  border-radius: 999px !important;
  border: 1.5px solid rgba(15, 23, 42, 0.12) !important;
  background: #fff !important;
  cursor: pointer !important;
  transition: background 0.18s, border-color 0.18s, color 0.18s !important;
  gap: 1px !important;
  box-shadow: none !important;
  opacity: 1 !important;
}

.quick-stat:hover {
  background: rgba(45, 106, 138, 0.06) !important;
  border-color: rgba(45, 106, 138, 0.3) !important;
  box-shadow: none !important;
  opacity: 1 !important;
}

/* 激活态：所有按钮统一用钢蓝 */
.quick-stat.active,
.quick-stat.neutral.active,
.quick-stat.warn.active,
.quick-stat.danger.active,
.quick-stat.success.active {
  background: rgba(45, 106, 138, 0.12) !important;
  border-color: rgba(45, 106, 138, 0.45) !important;
  box-shadow: inset 0 0 0 1px rgba(45, 106, 138, 0.15) !important;
}

/* label：所有按钮统一颜色 */
.quick-stat-label,
.quick-stat.neutral .quick-stat-label,
.quick-stat.warn .quick-stat-label,
.quick-stat.danger .quick-stat-label,
.quick-stat.success .quick-stat-label {
  font-size: 0.62rem !important;
  font-weight: 500 !important;
  color: rgba(15, 23, 42, 0.5) !important;
  line-height: 1 !important;
}

.quick-stat.active .quick-stat-label {
  color: #2d6a8a !important;
}

/* value：默认深色，激活变蓝 */
.quick-stat-value,
.quick-stat.neutral .quick-stat-value,
.quick-stat.warn .quick-stat-value,
.quick-stat.danger .quick-stat-value,
.quick-stat.success .quick-stat-value {
  font-size: 0.94rem !important;
  font-weight: 700 !important;
  color: #1e293b !important;
  line-height: 1 !important;
  font-variant-numeric: tabular-nums !important;
}

.quick-stat.active .quick-stat-value,
.quick-stat.neutral.active .quick-stat-value,
.quick-stat.warn.active .quick-stat-value,
.quick-stat.danger.active .quick-stat-value,
.quick-stat.success.active .quick-stat-value {
  color: #2d6a8a !important;
}

/* 导航按钮：同一 pill 风格 */
.fulfillment-audit-page .header-actions > a.secondary,
.fulfillment-audit-page .user-info > .secondary {
  height: 44px !important;
  min-height: 44px !important;
  padding: 0 18px !important;
  border-radius: 999px !important;
  border: 1.5px solid rgba(15, 23, 42, 0.12) !important;
  background: #fff !important;
  font-size: 0.80rem !important;
  font-weight: 600 !important;
  color: #475569 !important;
  display: inline-flex !important;
  align-items: center !important;
  text-decoration: none !important;
  transition: background 0.18s, border-color 0.18s, color 0.18s !important;
  white-space: nowrap !important;
}

.fulfillment-audit-page .header-actions > a.secondary:hover,
.fulfillment-audit-page .user-info > .secondary:hover {
  background: rgba(45, 106, 138, 0.08) !important;
  border-color: rgba(45, 106, 138, 0.35) !important;
  color: #2d6a8a !important;
}

/* header-stats 间距 */
.header-stats {
  display: flex !important;
  align-items: center !important;
  gap: 8px !important;
}

.fulfillment-audit-page .header-actions {
  gap: 8px !important;
  align-items: center !important;
}

/* ===================================================
   Header 按钮统一高度 — 所有 pill 同高单行
   =================================================== */

/* 统计按钮：改为单行，label + value 横排 */
.quick-stat {
  flex-direction: row !important;
  align-items: center !important;
  gap: 5px !important;
  height: 27px !important;
  padding: 0 14px !important;
}

.quick-stat-label {
  font-size: 0.76rem !important;
  font-weight: 500 !important;
  color: rgba(15, 23, 42, 0.55) !important;
  line-height: 1 !important;
}

.quick-stat-value {
  font-size: 0.80rem !important;
  font-weight: 700 !important;
  line-height: 1 !important;
}

/* 激活时 label 也变蓝 */
.quick-stat.active .quick-stat-label {
  color: #2d6a8a !important;
}

/* 导航按钮同高 */
.fulfillment-audit-page .header-actions > a.secondary,
.fulfillment-audit-page .user-info > .secondary {
  height: 27px !important;
  min-height: 27px !important;
  padding: 0 14px !important;
}

/* admin/退出 文字按钮也对齐高度 */
.fulfillment-audit-page .user-info {
  display: flex !important;
  align-items: center !important;
  gap: 6px !important;
}

.fulfillment-audit-page .user-name {
  font-size: 0.80rem !important;
  color: #475569 !important;
  line-height: 27px !important;
}

/* 群详情 - 需求摘要 */
.audit-detail-demand-text {
  margin: 6px 0 2px;
  padding: 6px 8px;
  font-size: 0.78rem;
  line-height: 1.6;
  color: #1e40af;
  background: rgba(219, 234, 254, 0.5);
  border-radius: 4px;
  border-left: 2px solid #3b82f6;
}
.audit-detail-demand-text strong {
  font-weight: 600;
  margin-right: 4px;
}

/* ===== 工具栏：紧凑单行 + 折叠高级行 ===== */

/* 工具栏容器 block 布局，取消原 flex */
.audit-toolbar {
  display: block !important;
  overflow: visible !important;
  padding: 6px 12px !important;
  background: rgba(255, 253, 249, 0.94) !important;
  border: 1px solid var(--audit-line) !important;
  border-radius: 8px !important;
  box-shadow: 0 2px 8px rgba(28, 39, 50, 0.04) !important;
}

/* 隐藏旧的 toolbar-left / toolbar-right（兼容旧 HTML） */
.audit-toolbar > .toolbar-left,
.audit-toolbar > .toolbar-right {
  display: none !important;
}

/* 主行：单行不换行 */
.toolbar-main-row {
  display: flex !important;
  align-items: center !important;
  flex-wrap: nowrap !important;
  justify-content: flex-start !important;
  gap: 5px !important;
}

/* 高级筛选折叠行 */
.toolbar-advanced-row {
  display: flex !important;
  align-items: center !important;
  flex-wrap: wrap !important;
  justify-content: flex-start !important;
  gap: 5px !important;
  padding-top: 6px !important;
  margin-top: 6px !important;
  border-top: 1px solid rgba(15,23,42,0.07) !important;
}

/* 右侧按钮组（刷新+清空） */
.toolbar-right-inline {
  display: flex !important;
  align-items: center !important;
  gap: 4px !important;
  margin-left: auto !important;
  flex-shrink: 0 !important;
}

/* label 文字 */
.toolbar-main-row .toolbar-label,
.toolbar-advanced-row .toolbar-label {
  font-size: 0.71rem !important;
  color: #64748b !important;
  font-weight: 500 !important;
  white-space: nowrap !important;
  flex-shrink: 0 !important;
  margin-right: 1px !important;
}

/* 紧凑筛选控件按文案自适应宽度，保持统一内边距 */
.toolbar-main-row .ts-wrapper,
.toolbar-advanced-row .ts-wrapper {
  display: inline-block !important;
  width: auto !important;
  min-width: 0 !important;
  flex: 0 0 auto !important;
  height: 26px !important;
  min-height: 26px !important;
}

/* TomSelect 控件本体 */
.toolbar-main-row .ts-control,
.toolbar-advanced-row .ts-control {
  display: inline-flex !important;
  align-items: center !important;
  justify-content: center !important;
  width: auto !important;
  min-width: 0 !important;
  height: 26px !important;
  min-height: 26px !important;
  max-height: 26px !important;
  padding: 0 18px 0 18px !important;
  font-size: 0.71rem !important;
  line-height: 26px !important;
  text-align: center !important;
  border-radius: 5px !important;
  overflow: hidden !important;
  flex-wrap: nowrap !important;
  white-space: nowrap !important;
}

.toolbar-main-row .ts-control > .item,
.toolbar-advanced-row .ts-control > .item {
  display: inline-block !important;
  width: auto !important;
  text-align: center !important;
  white-space: nowrap !important;
  transform: translateX(-7px) !important;
}

/* TomSelect 箭头位置 */
.toolbar-main-row .ts-control::after,
.toolbar-advanced-row .ts-control::after {
  top: 50% !important;
  transform: translateY(-50%) !important;
}

/* 搜索输入框保留轻微余量，避免 placeholder 过挤 */
.toolbar-main-row input[type=search] {
  width: 13ch !important;
  min-width: 13ch !important;
  max-width: 13ch !important;
  flex: 0 0 13ch !important;
  height: 26px !important;
  min-height: 26px !important;
  padding: 0 7px !important;
  font-size: 0.71rem !important;
  border: 1px solid rgba(15,23,42,0.15) !important;
  border-radius: 5px !important;
  background: #fff !important;
  line-height: 26px !important;
}

/* 工具栏按钮（刷新、清空、更多） */
.toolbar-main-row .toolbar-btn,
.toolbar-advanced-row .toolbar-btn,
.toolbar-right-inline .toolbar-btn {
  display: inline-flex !important;
  align-items: center !important;
  justify-content: center !important;
  gap: 4px !important;
  width: auto !important;
  min-width: 0 !important;
  flex: 0 0 auto !important;
  height: 26px !important;
  min-height: 26px !important;
  padding: 0 9px !important;
  font-size: 0.71rem !important;
  line-height: 26px !important;
  border-radius: 5px !important;
  white-space: nowrap !important;
}

/* 更多按钮激活态 */
.toolbar-more-btn.active {
  background: rgba(45,106,138,0.10) !important;
  border-color: rgba(45,106,138,0.35) !important;
  color: #2d6a8a !important;
}
.toolbar-more-arrow {
  display: inline-block;
  transition: transform 0.15s;
  font-style: normal;
}
.toolbar-more-btn.active .toolbar-more-arrow {
  transform: rotate(180deg);
}

/* 群名诊断时间线 */
.fa-detail-note--name-diagnostic {
  display: grid;
  gap: 4px;
}

.fa-name-diagnostic__head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 6px 10px;
  flex-wrap: wrap;
}

.fa-name-diagnostic__head-copy {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 4px 8px;
}

.fa-name-diagnostic__head-actions {
  display: flex;
  align-items: center;
}

.fa-name-diagnostic__body {
  display: grid;
  gap: 2px;
}

.fa-name-diagnostic__head-copy strong {
  font-size: 0.72rem;
  font-weight: 600;
  line-height: 1.1;
}

.fa-name-diagnostic__head-copy .fa-detail-note__label {
  margin: 0;
  font-size: 0.62rem;
  letter-spacing: 0.02em;
  color: #64748b;
}

.fa-name-diagnostic__body p,
.fa-name-diagnostic__decision,
.fa-name-diagnostic__decision-name,
.fa-name-diagnostic__decision-meta,
.fa-name-diagnostic__decision-reason,
.fa-name-diagnostic__details-body p {
  margin: 0;
}

.fa-name-diagnostic__body p,
.fa-name-diagnostic__decision,
.fa-name-diagnostic__decision-name,
.fa-name-diagnostic__decision-meta,
.fa-name-diagnostic__decision-reason,
.fa-name-diagnostic__details-body p {
  line-height: 1.25;
}

.fa-name-diagnostic__body p {
  font-size: 0.7rem;
  color: #334155;
}

.fa-name-diagnostic__decision {
  display: grid;
  gap: 2px;
}

.fa-name-diagnostic__decision-name {
  font-size: 0.9rem;
  font-weight: 600;
  line-height: 1.2;
  color: #0f172a;
}

.fa-name-diagnostic__decision-meta,
.fa-name-diagnostic__decision-reason,
.fa-name-diagnostic__details-body p {
  font-size: 0.66rem;
  color: #64748b;
}

.fa-name-diagnostic__apply {
  height: 28px;
  padding: 0 10px;
  border: 1px solid rgba(15, 23, 42, 0.16);
  border-radius: 6px;
  background: #fff;
  color: #0f172a;
  font-size: 0.72rem;
  font-weight: 600;
  line-height: 28px;
}

.fa-name-diagnostic__apply:hover,
.fa-name-diagnostic__apply:focus-visible {
  border-color: rgba(15, 23, 42, 0.3);
  background: rgba(248, 250, 252, 0.9);
}

.fa-name-diagnostic__details {
  display: grid;
  gap: 4px;
}

.fa-name-diagnostic__details summary {
  cursor: pointer;
  font-size: 0.64rem;
  color: #475569;
  user-select: none;
}

.fa-name-diagnostic__details-body {
  display: grid;
  gap: 3px;
  padding-left: 2px;
}

@media (max-width: 980px) {
  .fa-name-diagnostic__apply {
    height: 26px;
    padding: 0 9px;
    font-size: 0.68rem;
    line-height: 26px;
  }

  .fa-name-diagnostic__decision-name {
    font-size: 0.82rem;
  }
}
